Need help? We've got you covered.

Member Record Management

Deleting a Potential Duplicate Member

GL Fraternal Recognition

This guide walks you through the process of updating recognition settings for a Grand Lodge. Learn how to navigate to System Configuration, locate a specific Grand Lodge, and update its recognition status in just a few simple steps.

Why can't lodge admins view demitted member records?

Add Notes to a Member Record

Click here to edit the description

Concept: Address Verification

Attach Documents to a Member Record

Click here to edit the description

How to- Add a Signature

Remove a Membership

This guide walks you through the steps to remove a membership from a member's record.

View Inactive or Deceased Members

Request a Dues Card for a Member

Delete an Office

Update a Member's Contact Information

Update a Member's Personal Information

How To: Update Petition Signers

Learn how to update petition signers for a new member by editing their membership details in the Lodge Dashboard. This guide walks you through adding signer, investigation committee, and mentor information using Member IDs to ensure accurate associations.

Update or Add information for Misc Contact Linked to Member

This guide walks you through the steps to update or add other contacts and contact information for a lodge member. It covers how to navigate to a member's profile, add new spouse or contact details, and edit existing contact information using the Lodge Dashboard.

Update or Add information for a Member's Spouse

This guide walks you through the steps to update or add spouse and contact information for a lodge member. It covers how to navigate to a member's profile, add new spouse or contact details, and edit existing contact information using the Lodge Dashboard.